Privacy Policy

Your privacy matters. Here's how we protect it.

Last updated: January 15, 2025

Kealee LLC ("Kealee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services. By using Kealee, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account information (name, email, phone number, company name)
  • Project details and project documentation
  • Payment and billing information
  • Communications with our team
  • Feedback and survey responses

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and general location
  • Cookies and similar tracking technologies

How We Use Your Information

Primary Uses

  • Providing and improving our project management services
  • Processing permits and coordinating with jurisdictions
  • Managing your projects and team collaboration
  • Processing payments and maintaining billing records
  • Sending service-related communications
  • Providing customer support

Secondary Uses

  • Analyzing usage patterns to improve our platform
  • Sending marketing communications (with your consent)
  • Conducting research to develop new features
  • Ensuring platform security and preventing fraud

How We Share Your Information

We may share your information with:

  • Service providers who help operate our platform (hosting, payment processing)
  • Government agencies when processing permits on your behalf
  • Professional partners (architects, engineers) you engage through our platform
  • Legal authorities when required by law or to protect rights

We never:

  • Sell your personal information to third parties
  • Share your project data with competitors
  • Use your information for purposes you haven't consented to

How We Protect Your Information

Security Measures

  • 256-bit SSL/TLS encryption for all data in transit
  • AES-256 encryption for data at rest
  • SOC 2 Type II certified data centers
  • Regular security audits and penetration testing
  • Role-based access controls
  • Multi-factor authentication options
  • 24/7 security monitoring

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict certain processing activities

To exercise these rights:

  • Contact us at privacy@kealee.com
  • Use the settings in your account dashboard
  • We will respond within 30 days

Cookies and Tracking

Types of cookies we use:

  • Essential cookies (required for platform functionality)
  • Performance cookies (help us understand usage)
  • Functional cookies (remember your preferences)
  • Marketing cookies (only with your consent)

Managing cookies:

  • Use our cookie preference center
  • Adjust your browser settings
  • Note: disabling essential cookies may affect functionality

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account data is retained while your account is active
  • Project data is retained for 7 years after project completion (for regulatory compliance)
  • Payment records are retained as required by tax laws
  • You can request deletion of your data at any time (subject to legal requirements)

Children's Privacy

Kealee is designed for business use and is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@kealee.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the platform.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@kealee.com

Address: Kealee LLC, Washington, DC