PM Managed Service Packages
Choose the right level of operations support for your projects. From basic permit tracking to full portfolio management, we scale with your needs.
Package A Starter
5-10 hours/week
Up to 2 projects
Max $500K/project · $1M portfolio
- ✓Permit tracking
- ✓Basic vendor follow-up
- ✓Weekly status email
- ✓Document management
- ✓Email 48hr + monthly call
Package B Professional
15-20 hours/week
Up to 7 projects
Max $2M/project · $14M portfolio
- ✓Everything in Package A
- ✓Sub coordination
- ✓Client communication
- ✓Schedule management
- ✓Change order support
- ✓Priority email/phone 24hr + weekly calls
Package C Premium
30-40 hours/week
Up to 15 projects
Max $5M/project · $75M portfolio
- ✓Everything in Package B
- ✓Dedicated PM team
- ✓Permit management
- ✓QA/QC observation
- ✓CO management
- ✓OAC meeting support
- ✓4 site visits/month
- ✓24/7 priority support
Package D Enterprise
40+ hours/week
15-20+ projects (D1-D4 sub-tiers)
Max $10M/project · $150M portfolio
- ✓Everything in Package C
- ✓Dedicated account manager 24/7
- ✓8 site visits/month
- ✓Executive reporting
- ✓Custom SLAs & integrations
- ✓White-glove service
Detailed Package Comparison
| Feature | Package A | Package B | Package C | Package D |
|---|---|---|---|---|
| Weekly hours | 5-10 | 15-20 | 30-40 | 40+ |
| Projects | Up to 2 | Up to 7 | Up to 15 | 15-20+ |
| Permit tracking | ✓ | ✓ | ✓ | ✓ |
| Vendor coordination | Basic | ✓ | ✓ | ✓ |
| Weekly reports | ✓ | ✓ | ✓ | ✓ |
| Budget tracking | — | — | ✓ | ✓ |
| Dedicated PM | — | — | ✓ | ✓ |
| Custom SLAs | — | — | — | ✓ |
| Site visits/month | — | — | 4 | 8 |
What's Included in Every Package
Onboarding Call
Dedicated setup session to understand your project needs
Project Setup
Complete project configuration and team alignment
Weekly Status Reports
Detailed updates on project progress and upcoming milestones
Document Management
Organized storage and tracking of project documents
Email & Phone Support
Direct access to your PM team during business hours
Portal Access
24/7 access to project dashboards and documentation
Progress Photos
Regular photo documentation of project milestones
Monthly Review
Strategic review call to optimize project performance
Frequently Asked Questions
Can I switch packages as my needs change?
Absolutely. You can upgrade or downgrade your package at any time with 30 days notice. We'll work with you to ensure a smooth transition between service levels.
What's included in the 14-day free trial?
Your trial includes full access to all features of your selected package. We'll onboard your first project, provide dedicated PM support, and deliver our full service offering so you can experience the value firsthand.
How quickly can you start managing my projects?
Most clients are fully onboarded within 5-7 business days. We'll schedule your initial call within 48 hours of signup and begin project setup immediately after.
What happens during the onboarding process?
We'll conduct a comprehensive project review, set up your portal, configure workflows, import existing documents, and establish communication protocols with your team and stakeholders. The process is designed to be thorough yet efficient.
Can I add individual services to my package?
Yes. Package clients receive preferred pricing on individual services like permit expediting, specialized inspections, or additional on-site visits beyond what's included in your base package.
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